I'm trying to download the full cutout for a few parent halos in TNG300-1 from snapshot 1, and I'm receiving ERROR 500 when I try via wget in command prompt. I'm getting the same when I try to download directly from the website by clicking the link for the parent halo. Is this a problem particularly with snapshot 1? I recently (about a week ago) downloaded the group catalogs for snapshots 0, 1, 2, 3, and 4 and didn't have this problem so I assume it's an update type thing, but just in case there is a bigger underlying problem, I thought I'd reach out.
Can you provide a specific link with the problem? Thanks!
Here is one, but all cutouts (at least from snapshot 1 which is what I'm trying to access) have the same issue it seems: "http://www.tng-project.org/api/TNG100-1/snapshots/1/halos/0/cutout.hdf5"
I wanted to get the parent halos with the following IDs from snapshot 1: 0, 3, 15, 17, 58
The link above is for parent halo ID 0, but the others seem to have the same problem in that clicking the link to directly download takes me to a page with "Server Error (500)", and using wget gives me "ERROR 500: Internal Server Error."
Thanks for spotting this, should be all fixed now.
The problem was that no BHs exist in these snapshots/objects (because they are so high redshift), which wasn't being handled well.
Thank you Dylan, I'll try this out!
Hi Dylan, just thought I'd let you know the problem has been resolved! Thank you very much for looking into this so quickly, it's greatly appreciated.