TNG-50 download issues (the dreaded "Gateway Time-out")

Chris Mihos
  • 13 May

Sigh, sorry Dylan, I know you must be tired of these kinds of messages, but I'm having trouble downloading TNG50 snapshots. Code that worked a few months ago to download TNG-50 snapshots, and still works now for downloading TNG-100 snapshots, currently fails with the Gateway Time-out error when I try to download TNG-50 snapshots.

I figured it was just high traffic when I tried yesterday, so I set up a script to re-try periodically and ran that overnight, and it never succeeded.

Is there something specific to TNG-50 going on right now to prevent downloads? Its weird that it works on TNG-100 snaps but not TNG-50.

Dylan Nelson
  • 14 May

Hi Chris,

No, it is all identical (same filesystem, etc). So if one works, the other will as well.

Likely just temporary capacity issues, apologies for the inconvenience.

Chris Mihos
  • 14 May

OK, thanks. I guess it must just be that the TNG50 cutouts are much bigger (~ 4 Gb) than the TNG100 cutouts (~250 Mb) and that's why they are timing out. I'll just keep trying....

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